Month: May 2016

The dangers of declaring your business resilient

Telstra considers itself resilient. Late last week its CEO Andy Penn was quoted in Business Day (Telstra outages hits NBN and ADSL services across Australia) declaring that a review of its network found that Telstra has ‘incredible strength and resilience’. It should not be surprising that the word resilience is applied liberally in media releases…

Resilience….isn’t that just good old preparation?

It was not that long ago when a conversation about disaster resilience was only a code word for disaster preparation the old fashioned way. I can’t recall all the conversations I had about this subject but I do recall some really well. I still recall some conversations, when in the aftermath of the Queensland Floods…